Shipping policy
Shipping Policy
Thank you for shopping with Karisea! Below you'll find all the information about our shipping options and delivery times.
Processing Time All orders are processed within 1–2 business days. Orders are not shipped on weekends or public holidays.
Shipping Rates & Delivery Times
Slovenia (Domestic)
- Shipping rate: €3.50
- Estimated delivery: 1–2 business days
Europe 1 — Austria, Croatia, Czechia, France, Germany, Hungary, Italy, Poland, Slovakia, Spain
- Shipping rate: €8.90
- Estimated delivery: 5–8 business days
Europe 2 — Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Sweden
- Shipping rate: €11.90
- Estimated delivery: 5–8 business days
Important Notes
- Delivery times are estimates and may vary due to customs, public holidays, or carrier delays.
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Karisea is not responsible for delays caused by customs processing for international shipments.
Returns We accept returns within 30 days of delivery. To initiate a return, please contact us before sending your item back and provide your order details along with the return tracking number. Items must be returned to:
Karisea, Sara Bavdaž s.p. Prvomajska ulica 39 5000 Nova Gorica Slovenia
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Questions? If you have any questions about your order or shipment, please contact us at info@karisea.com.